Information we collect
We collect information you provide directly — such as your name and email address when you contact us, subscribe to our newsletter or place an order. We also collect limited technical information such as your browser type and pages visited to improve our website.
How we use your information
- To respond to your enquiries and provide customer support
- To process orders, deliveries and returns
- To send newsletters you have opted into (you can unsubscribe at any time)
- To improve our website, products and services
- To meet legal and security obligations
Cookies
We use cookies and similar technologies to enhance your browsing experience and improve our services. You can manage or reject non-essential cookies at any time through your browser or our cookie banner. See our Cookie Policy for full details.
Data sharing
We never sell your personal information. We only share data with trusted service providers (such as payment and delivery partners) to the extent required to provide our services, and where required by law.
Data security
We use appropriate technical and organisational measures, including encrypted connections, to protect your information against unauthorised access, loss or misuse.
Your rights
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Withdraw consent for marketing communications at any time
- Lodge a complaint with your local data protection authority
Contact
For any privacy-related question or request, email info@primeautomation.store and we will respond within a reasonable timeframe.